When do you give feedback on ebay

Buyers should wait to leave Feedback for sellers until after they receive the item. If the item doesn't arrive, the buyer should double-check the shipping time in the item description and contact the seller if the package is clearly late. If the seller sent a tracking number, the buyer should check with the carrier to see when the item should arrive.

It's important to take these steps before leaving Feedback. In general, here's what you should be thinking about when leaving Feedback for a seller: Did you get what you were expecting, based on the item description? Was the item packaged appropriately to prevent damage during shipping? Did the seller ship the item within the timeframe indicated in the listing?

Remember that international shipments may be subject to additional delays. Were the shipping and handling costs reasonable? If you communicated with the seller, were your questions or concerns addressed?

Did the seller respond within a reasonable amount of time? Because we don't know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn't respond to the unpaid item process.

The response indicates that the buyer isn't following eBay guidelines for example, the buyer ended up purchasing the item somewhere else. The buyer ends up getting suspended for the unpaid item or a different policy violation. Sellers used to be able to leave negative Feedback for buyers. Subscribing to an eBay Store lets you bring together all your listings in a single, branded location.

Store subscriptions also give you access to additional tools to manage your business, along with discounted fees and an increased number of free listings per month. Skip to main content. Enter the key words you want to ask for help. A dialog will open as you type your search terms. Enter your search term to display live search results.

Use TAB key to navigate results. If the sales occurred in the same week we raise your feedback score by a total of 1 point, regardless of the number of positive ratings you received from the seller within the week. If possible, you should try to resolve any issues you have with a seller before you leave negative feedback. Sellers often respond to negative feedback and may get in touch with you to try to resolve the issue.

In some situations, we may remove or adjust feedback for transaction defects. Learn more about our Defect removal policy. Only registered eBay members can leave feedback. Skip to main content. Enter the key words you want to ask for help. A dialog will open as you type your search terms.