Why does my razer imperator keep disconnecting

Throughout the day both my Razer mouse and Razer keyboard disconnect and reconnect. I can be typing or hovering over something when it happens. I made sure that all USB power settings are set correctly.

This doesn't happen if the Synapse software isn't installed. When using Synapse 3. Are you sure it isn't simply your USB ports that are causing the issues? Try testing another product so that we can rule possible causes out before providing a solution.

Juunjii , Kkooking , FaezzulFarhan and 4 others like this. If I uninstall the Synapse software then I have no issues with the above Razer mouse and keyboard. This seems to happen with the last 2 Windows 10 feature updates which includes the April Spring update. I had no issues before that. Last edited: May 26, The last two Windows updates, huh? This may be a bit of a drastic suggestion, but if you have tried literally everything, I would recommend rolling back those specific updates, then toggling off automatic Windows updates until they release a version that actually works.

As a Windows 8. I'm not the biggest computer expert, but I'm extremely unlucky - if you can think of a search result issue with a programme, I've probably had it, and I hold onto this information in the hopes that someone will have the same issue and need a fix.

That being said, this issue is new to me, and rolling back a few updates is the only way I've dealt with similar issues before, so good luck, and I hope you manage to fix this annoying bug. Juunjii , Kkooking , FaezzulFarhan and 2 others like this. I had a problem recently with my BlackWidow X Chroma just randomly disconnecting, the keys don't respond but the lights are still flashing. I of course googled fixes and the best option that looked solid was to disable Windows from turning USB device off.

I went onto control panel and got device manager. A lot of the connections didn't have the option. Log in. Install the app. Contact us. Close Menu. Forums [H]ard Ware Mice and Keyboards. JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.

You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. Razer Imperator keeps disconnecting. Thread starter Camaroz06 Start date Jan 21, Camaroz06 Gawd. Joined Jan 26, Messages Hello All, Has anyone had the misfortune of using a Razer Imperator ? Everything was fine until minutes the mouse stopped working lights still on and buttons worked, stopped movement. And everything was fine again once I unplugged and plugged it back in and was working I have the latest drivers and the firmware is updated as well.

Any advice is appreciated. Thanks, Eddie. Joined Nov 24, Messages Hello, I also used to have slightly the same problem. Anyone got any solutions? I've tried to update the drivers, check the power settings turning off the 'allow windows to turn off this device to save power' and so on. I'm starting to get desperate here, I really don't want to replace my mouse. Help us improve Answers HQ!

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